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Isstadirect is fully bonded by SGR and the conditions of the guarantee agreement apply to bookings made through this website. The SGR guarantee protects the consumer and offers a guarantee to receive their money back in case the supplier does not have the financial means to supply the services that were booked. In the event services are booked that also include transport and the place of destination has already been reached, SGR will ensure the customer is returned back to the point of departure.